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  Home   Help Wednesday, November 22, 2017  


Help Topics
  •  Entry Editing
  •  Membership Expiration
  •  Free Membership Option
  •  Challenges
  •  Walking Rate Adjustment
  •  Step Length Adjustment
  •  Privacy Elections
  •  Activity Selection
  •  Activity Data
  •  Email Recognition
  •  Help Section




  • Entry Editing

    Q: How do I edit my entries?

    A: From the "Activity Graphs" page select the desired activity from which you want to edit an entry. The page will display a graph and a table of with your individual daily entries. The entries in the table contain links for editing. Editing is available for entries made within the past thirty days. For special circumstances please contact Health Walkers.
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    Membership Expiration

    Q: How can I found out when my membership will expire?

    A: Your membership expiration date can be found at the bottom of your profile page. The link to your profile page is on the Member Center toolbar. The Member Center toolbar can be found in the upper right corner of the web page once you log into your account.
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    Free Membership Option

    Q: My membership expired! How do I elect the Free Membership option?

    A: Once your membership term expires you will be directed to a purchasing page the next time you log into your account. Several membership options will be available for you to choose from one of which will be the "Free Membership" option. Once you select the "Free Membership" press the "Continue" button found at the bottom of the page. This will reset your account expiration date and allow you to continue your use of the Health Walkers website.

    Please be advised that by resetting your membership you will loose all previously entered entries and goal data.
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    Challenges

    Q: How do I sign up for challenges?

    A: Challenges are conducted approximately every two months throughout the year. When these challenges are open for registration postings will be made on the MyFitness Notices tab with instructions regarding any specific signup procedure.
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    Walking Rate Adjustment

    Q: How can I adjust the walking rate used by the website to convert my walking minute entries into mileage?

    A: The default conversion rate for converting minutes into miles is 16.5 minutes/mile. This is approximately equal to a step length of 31.7 inches. You can adjust this conversion rate by accessing the link found at the bottom of the "Activity Entry" page.

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    Step Length Adjustment

    Q: How can I adjust the step length used by the website to convert my step entries into mileage?

    A: The default conversion rate for converting steps into miles is 2000 steps/mile. This is approximately equal to a step length of 31.7 inches. You can adjust this conversion rate by accessing the link found at the bottom of the "Activity Entry" page.
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    Privacy Elections

    Q: How do I make my name not appear in the statistic sections of the website?

    A: Health Walker members may elect NOT to have their names and activity statistics posted publicly. By default names and statistics ARE displayed. Members may prevent the display of this information at any time by selecting appropriate account setup options found on the account setup page. The link to your account setup page can be accessed from the "Account Setup" tab found on the left hand side of most web pages.

    Additionally, members are advised to review the "Privacy Policy". The link to this policy can be found on the footer menu bar at the bottom of the page.
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    Activity Selection

    Q: How do I select which activities I want to track?

    A: Activities are selected or deselected from your account setup page. The account setup page is accessed from one of the tabs found on the left hand side of most web pages. Only 5 activities can be selected at a time, therefore, you may have to deselect an activity prior to selecting another. Once an activity is selected a new fitness tab will appear and you will be able to see club stats and graphs for that activity and be able to log in entries.
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    Activity Data

    Q: Will I loose data or goal information if I switch activities?

    A: No, you will not loose any data or goal information by switching activies. If you reselect an activity later all previously logged information will be available. An example of why you would want to switch activities would be to switch from skiing in the winter to swimming in the summer.
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    Email Recognition

    Q: What is the "Email Recognition Program"?

    A: Health Walker members may elect to participate in our "Email Recognition Program". By participating in this program members will periodically be emailed announcements regarding the goal accomplishments of other participating members. These emails will include an email link which will allow members to respond their congratulatory remarks directly to the member who accomplished the goal.

    In addition to receiving emails, emails will automatically be distributed on behalf of the participating member to other participating members when an individual goal is met. This program is designed to promote support and communication between members.

    Please review the Health Walkers "Privacy Policy" prior the electing this service. The link to this policy can be found on the footer menu bar at the bottom of the page.
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    Help Section

    Q: How do I get additional help?

    A: This section is continually in the process of being updated with member questions. If you have any specific question that you would like answered please send us an email or post on our message board.

    Additional help information may also be found at the bottom of each page within the website.
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